TLIC3011
Transport passengers with disabilities


Application

This unit involves the skills and knowledge required to operate vehicles used for the transport of people who have a disability, in accordance with relevant state/territory road and traffic authority licence requirements and regulations.

It includes undertaking pre-operational vehicle checks and vehicle ancillary equipment; assisting passengers to use restraints and ancillary equipment; providing appropriate support to passengers during their journey; and manoeuvring the vehicle with due consideration of passengers’ disabilities and the requirements of relevant government regulations.

Work is performed with limited or minimum supervision, and within duty of care responsibility for self and others in achieving the prescribed outcomes.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Elements and Performance Criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Carry out pre-operational checks on vehicles

1.1

Pre-operational checks for vehicle and its associated ancillary equipment are carried out in accordance with manufacturer requirements, government regulations and workplace policies and procedures

1.2

Hazards are identified, risks are assessed and control measures are implemented

1.3

Faults and defects identified during checks are repaired and/or reported in accordance with workplace procedures

2

Drive a vehicle used by passengers who have a disability

2.1

Passengers are assisted in a courteous manner, sensitive to the specific needs of their disability

2.2

Passengers are assisted to use restraints and ancillary equipment that accompanies them as required

2.3

Ongoing support is provided to passengers to maximise their travelling comfort

2.4

Ancillary equipment is stowed safely in vehicle in accordance with relevant regulations

2.5

Vehicle is manoeuvred in accordance with the regulations for the class of vehicle involved

2.6

Vehicle is manoeuvred with due consideration to required precautions related to the disability of the passenger in accordance with relevant government regulations pertaining to the special load

2.7

Signs or indicators are fixed to vehicle as required

Evidence of Performance

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating effectively with others

completing relevant documentation

controlling all functions of the vehicle

interacting appropriately with passengers who have a disability

reading, interpreting and following relevant instructions, procedures, information and signs

responding appropriately to cultural requirements when interacting with others

working collaboratively with others.


Evidence of Knowledge

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

duty of care responsibilities when driving vehicles used by passengers who have a disability

pre-operational checks carried out on vehicle, and ancillary equipment and related action

procedures for operating ancillary equipment

relevant anti-discrimination legislation

relevant state/territory road traffic authority road rules, regulations and licence requirements of the relevant

relevant work health and safety (WHS)/occupational health and safety (OHS) and environmental procedures and regulations

techniques for driving vehicles used by passengers who have a disability

vehicle and ancillary equipment controls, instruments and indicators, and their use

vehicle handling procedures

workplace driving and operational instructions.


Assessment Conditions

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment must occur in workplace operational situations where it is appropriate to do so; where this is not appropriate, assessment must occur in simulated workplace operational situations that replicate workplace conditions.

Practical driving aspects must be assessed in a vehicle designed to transport passengers who have a disability.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Resources for assessment include:

a range of relevant exercises, case studies and/or simulations

relevant and appropriate materials, tools, equipment and personal protective equipment currently used in industry

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.


Foundation Skills

Foundation skills essential to performance are explicit in the performance criteria of this unit of competency.


Range Statement

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Non-essential conditions can be found in the Companion Volume Implementation Guide.


Sectors

Not applicable.


Competency Field

C – Vehicle Operation